Shopping (including Terms & Conditions)
A number of visitors to my bead fair tables have asked whether I have a website shop. The simple answer is that unfortunately I don't sell my beads via my website.
The principal reason is that lampworking is a tremendously labour intensive craft and all of my daily efforts go into designing, making and then preparing my beads for all the fairs I attend. Also, I love the buzz of the fairs and thoroughly enjoy meeting visitors face to face, to chat about glass, beads and answer any questions directly. In my humble opinion, nothing can replace those hugely positive experiences, so my focus will continue to be on preparing my lampwork for sale directly at bead fairs. I do apologise if this means that you might not be able to buy my lampwork beads, but if you have something specific in mind, please feel free to email me and I will endeavour to help you.
In addition to my bead fairs, I will also have a small selection of my work on display in my studio, for those of you who may be able to take the time to visit me there. However, do let me know if you would like to visit, so I can bring more sets in for you to browse through at your leisure.
(Table display at SAOS 2008, photo courtesy of Sharon Thompson)
And now for the important part: for those of you who may have bought from my ebay shop in the past, you will be familiar with the detailed information I provide with each item for sale. In accordance with Paypal's regulations for online shopping (i.e. if you don't buy directly from me at a bead fair), I am pleased to provide you with the necessary details to ease your shopping experience. Please note that, for the most part, these apply when shopping with me directly at bead fairs. However, some details are specific to online shopping (shown with an asterisk*).
- Quantity and brief description about my lampwork beads or jewellery item
- Each bead is carefully annealed in my Paragon kiln, then thoroughly cleaned of bead release and checked prior to presentation for sale
- Bead dimensions including threading hole size
- I work with a wide variety of mandrels from 1.6mm up to 15mm
- *A colour photograph
- A great deal of time is taken over my photography, carefully selecting the one that I feel best represents the item. However, everyone's computer screen is different, so allowances will need to be made for that
- Price for lampwork item (always given in GBP)
- Payment options and terms
- At bead fairs, I accept all major credit/debit cards, using Paypal's online payment system. Unfortunately, for some reason, there is a problem with Paypal accepting Maestro cards. I'm trying to resolve this problem with Paypal
- *For online shopping, my preferred method for payment will be Paypal, which accepts most major credit/debit cards
- Cheques will be accepted from UK buyers only
- *For online shopping, cheques must clear before your items is posted*
- *Items must be paid for within 5 days of online purchase
- Price for postage (including insurance options)
- 1st class postage will be my standard charged service (together with a certificate of posting). The standard charge will be £1.50 for sales up to £30 and free for all orders over £30.
- Recorded/special delivery and insurance options will be an optional extra
- Please note that uninsured items are sent at your risk
- Delivery terms
- All purchases will be posted within 48 hours of receipt of payment
- Items will be beautifully wrapped and sent out in a 'jiffy'-type bubble envelope
- I would like you to be entirely happy with your purchase. If, for any reason, you are unhappy, please send me an email to confirm, then return your purchase to me using a recorded postal service for a no-hassle refund.
- Should you wish to cancel an order, please send me an email to confirm
- Please note that I do not store any financial details from any purchase. All Paypal transactions are handled directly through Paypal, which is secure, easy and free.
- I do not disclose any details about you to any 3rd party
If you have any queries about any of the above, please drop me an email and I will be delighted to answer your queries.
In the meantime, I do hope to see you at one of the many craft fairs around this beautiful country (see my Events page)!
Last updated: Sunday 4th October 2009